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Is it free to return my order?

Here at LOVALL we're trying to ensure we keep our customers at the heart of what we do, this is why we're offering FREE UK returns. This way our lovely customers can purchase multiple sizes to try on in the comfort of their own home! Love the item they're in and return the items they don't. We think it's important to always remember that size doesn't matter! Its the fit that fits you most comfortably that does. 

Important information: 
For all returns, please keep your proof of postage receipt as you may need to provide this if asked. 

UK customer returns 

For all UK customers it is free to return your LOVALL purchase. Please click the below button and create your return through our portal.

  Create a Return

If you are returning via collection - 

We try to accommodate best we can for all of our customers this is why we do offer a returns collection service, for which, at current, we charge £2. If this works better for you then this can be arranged during the returns process.

International customer returns -

For all customers based outside of the UK we recommend returning your order via you local postal service at a basic rate. You will be liable for the full cost of return.

Contact us

Customer Service Hours

Monday / Friday - 8:30am - 4:30pm Saturday & Sunday - CLOSED

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